Use the form below to report an
issue at your property and we will
arrange a repair.
Gas Safe have issued guidance with regards to what works can still be carried out by their registered engineers in tenanted properties given the current circumstances. Landlords still have a legal duty to repair and maintain gas pipework, flues and appliances in a safe condition and there must be an up to date annual gas safety check on each appliance and flue. The latest restrictions on leaving the home currently allow Gas Safe registered gas engineers to undertake these essential works whilst taking the appropriate safety measures.
We will only deploy a contractor to your property if it is absolutely necessary and in line with The Repairing Standards legislation (https://www.mygov.scot/landlord-repairs/repairing-standard/). We will ask both tenants and contractors beforehand whether they have a high temperature, a recent dry cough or have had any contact with anyone with symptoms.
All contractors will take the appropriate precautions listed below to avoid spreading or contracting the virus in a new setting.
Of course we will always look to have safety first when it comes to dealing with these types of issues, but please be aware we cannot send someone out for a task that is not an emergency and not an essential repair or we would be in breach of the new lock down legislation that has been put in place.
We would, however, still expect you to report any damage or issues within your property to allow us to record the information to ensure you do not have to cover the cost of any repair if left without notifying us.
Please ensure your issue is covered by the Repairing Standard before reporting a problem. It covers the legal and contractual obligations of private landlords to ensure that a property meets a minimum physical standard.